Privacy Policy

01 Introduction

At KCanvas, we take privacy seriously. This Privacy Policy applies to visitors, users, subscribers, and anyone who accesses our publishing tools, puzzle generation features, research tools, content audit features, and related services.

This policy explains what data we collect, why we collect it, how we use it, when we may share it, and the choices available to you.

02 Information We Collect

We may collect information you voluntarily provide, including your name, email address, account credentials, billing-related information, support messages, and content you create, upload, submit, or generate through the Service.

We may also automatically collect usage data such as IP address, device information, browser type, pages visited, actions taken, session activity, error logs, and click patterns to help maintain, secure, and improve the Service.

Where available, we may receive limited information from third-party login providers, payment processors, analytics services, or other service providers used to operate the platform.

03 How We Use Your Information

We use information to operate, maintain, secure, personalize, and improve the Service. This includes account management, support, billing, product improvement, fraud prevention, and legal compliance.

• To provide the Service, process transactions, manage accounts, and deliver requested features.
• To improve platform functionality, diagnose issues, monitor performance, and understand how users interact with the tools.
• To detect, prevent, and respond to fraud, spam, abuse, security incidents, or unauthorized activity.
• To comply with legal obligations, enforce our terms, respond to lawful requests, and protect the rights and safety of users and the platform.

04 Information Sharing

We do not sell your personal information. We may share information with trusted service providers who help us operate the Service, such as cloud hosting providers, payment processors, email providers, analytics tools, security services, and customer support systems.

We may also disclose information if required by law, legal process, security investigations, fraud prevention, enforcement of our terms, or to protect the rights, property, and safety of users, the public, or our platform.

05 Data Storage & Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information, including secure transmission practices and access controls where appropriate.

However, no method of internet transmission or electronic storage is completely secure. While we work to protect your information, we cannot guarantee absolute security.

06 Your Rights & Cookies

Depending on your location, you may have rights to access, correct, delete, restrict, export, or object to certain uses of your personal information. You may contact us to request help with these rights.

We may use cookies and similar technologies to keep you signed in, remember preferences, improve performance, understand usage, and support security. You can manage cookies through your browser settings, but disabling cookies may affect some features.

07 Data Retention & Transfers

We retain information for as long as necessary to provide the Service, maintain business records, comply with legal obligations, resolve disputes, enforce agreements, prevent abuse, and support legitimate operational needs.

If you delete your account or request deletion, we may delete or anonymize personal information, except where retention is required for legal, security, tax, accounting, dispute, or compliance reasons.

Your information may be processed in countries other than your country of residence. Where required, we use appropriate safeguards for international data transfers.

08 Contact Information

For questions about this Privacy Policy, your personal information, or your privacy rights, you can contact us using the details below.

09 Privacy FAQ